Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MSS408007 Mapping and Delivery Guide
Develop problem solving capability of an organisation
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | MSS408007 - Develop problem solving capability of an organisation |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency covers the skills and knowledge required to develop problem solving skills of individuals within an organisation and as a consequence the problem solving capability of the organisation as a whole. The unit does not supply the skills to undertake formal problem solving on individual problems.This unit is intended for organisation leaders/managers and people with a similar sphere of influence and scope of authority and responsibility. It applies where problem solving is already routine in the organisation and improving individual and organisational problem solving capability has been accepted as part of the organisation’s improvement processes. The unit applies to individuals who are already familiar with formal problem solving processes.This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence. The collection of performance evidence is best done from a report and/or folio of evidence drawn from: a single project which provides sufficient evidence of the requirements of all the elements and performance criteria multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria. A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team. Assessment should use a real project where the problem solving skills of individuals within their teams are developed in an operational workplace. Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept). Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit. Foundation skills are integral to competent performance of the unit and should not be assessed separately. Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator. The assessor must demonstrate both technical competency and currency. Technical competence can be demonstrated through: relevant VET or other qualification/Statement of Attainment AND/OR relevant workplace experience Currency can be demonstrated through: performing the competency being assessed as part of current employment OR having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months. |
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Prerequisites/co-requisites | |||
Competency Field | Competitive systems and practices |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop an appropriate organisational framework |
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Element: Improve problem solving ability |
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Element: Review problem solving effectiveness |
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